White Paper: Influencer Marketing
Why Influencers are Important for your Business and Brand
The term “Influencer” has become so synonymous with successful
marketing practices, the Cambridge Dictionary has actually added a new
definition of the word.
Influencer
Noun. Marketing Term:
- “A person or group that has the ability to influence the behavior or opinions of others: The influencer is the individual or group whose effect on a purchase decision is in some way significant or authoritative.”
Why not? After all, gleaning new insight and
information from trusted contacts who have either experienced the products or
services of a business - or who are familiar with but not part of the brand or
source - is a means to a credible reference.
For years, many in marketing have heard the
coined phase, “Word of Mouth.” An old adage, the concept has served its purpose
for years in terms of generating interest in brands and their products or
services. But, for those willing to stay tuned regarding this mindset’s more
modernized trend shift, the positive impact of influencers on sales and marketing
can be astounding.
So, then, exactly what is
“Influencer Marketing”?
Start by setting aside the outdated approach
to one-way marketing messages. You know it well- the timeworn method of static
messages about a business and that which it sells, hoping the information
resonates with sales leads, customers or clients.
Now, think about two-way and interactive
marketing based upon the influence of others. Neither your marketing staff, nor
your sales team have the power to influence your customers like others
do.
Who are these all-important
influencers?
For one, they are not you. Influencers in
marketing include those reputable contacts who are not part of your personnel
and have earned the trust of people within your target audience sectors. They
are reliable third-party influencers who have built a follower, fan or reader
base that is often swayed by their recommendations, written content and
expressed opinions.
The list of possible influencers is long, and
good that it is. Influencers with whom you should be interfacing for the
benefit of your brand are editors, journalists, columnists, bloggers, vloggers,
industry experts, renowned analysts, social media gurus, and others who are
authorities within your industry as well as the scope of how you conduct
business.
Those who possess the platform
to endorse your marketing messages, boost your acclaim, or drive others to
purchase your products or services- they are the influencers you want and need
to know. As you ramp up for 2017 marketing budget allocations, consider these
stats:
- 84% of marketers plan to implement Influencer Marketing programs within the next 12 months. ~ eMarketer study.
- From 2014 to 2016, traditional paid advertising has dropped in favor, whereas Influencer Marketing has grown. ~ Nielson finding.
- Influencer Marketing now requires public relations managers to interact with an increasing number of external contacts who have the power and platforms to advocate for or endorse a business. ~ Eberly & Collard Public Relations focus group.
Start with strategic content marketing:
In order to gain the endorsement of external
influencers, your business should first define strategic and long-term
marketing outreach and publicity goals. This includes uncovering how you brand
is currently being perceived by your customers, clients and others, and how you
would like to enhance those perceptions. Begin to develop brand-augmentation
messaging points, sound bites and innovative forms of print and digital
self-published content. The most effective content will be formulated and
disseminated with a clear and creative approach.
Rather than “telling” or “informing” your
targets how they should perceive your brand, offer them engaging and
resourceful information that causes them to view your business as an industry
helpmate or supportive analyst. Self-publish this written and video content via
your owned media- i.e., your website, blog and social media channels, giving
your customers and prospects a solid reason to keep your URLs in their feeds.
Find and engage trusted influencers:
Next, research a diverse group of external
contacts, businesses, media outlets, industry associations, and a range of
influential connections in, around and involved in your field. Determine good
influencers for your brand by studying their potential applicability and
viability for being ambassadors for your business. If they have a known and
existing trust factor among your customer- or client-types, and they own a
share of voice to effectively persuade your targets, initiating an authentic
relationship with the influencer(s) is beneficial.
Look for influencers in relative places to
your business, such as popular social media enthusiasts, qualified professional
associations, well-attended conferences or tradeshows, B-to-B or B-to-C online
forums and blogs, top 20 trade publications, top 100 (or more) business or
mainstream media outlets, and anywhere communities have formed that could yield
proactive, positive interactions. Engage and interface with these influencers
as an ongoing matter of day-to-day activity for your business. Get involved,
stay connected, be social, and actively participate.
Execute press and media
relations:
Edit the above-mentioned content in Associated
Press style, and implement tactical public and media relations to produce
earned media. Draft press releases, news briefs, product notices, completed
project announcements, and other media outlet-focused narratives regarding your
business, personnel, news, awards, and accomplishments. Submit these official
content documents to a list of well-researched editors, reporters and media
members, and follow-up with them by way of media relations best practices.
Take time to uncover where, when and how your
customers, prospects and leads tend to read or view their news. It is these
media outlets to which you should submit customized releases. In turn, as
select media outlets publish or report your news, they will naturally act as
influencers, which can lead your target audiences to your website or other
forms of connecting with your company. Media-endorsed information about your
business is one of the surest ways to increase branding and sales.
Cultivate and maintain your
brand influencers:
In all of your Influencer Marketing efforts,
remain true to the brand standards your business holds sacred. Adhere to a set
of guidelines that makes it possible for everyone within your organization to
create and grow relationships with influencers.
As you develop new informational content of
interest to your audiences and invite the influencers to share it with the
contacts who admire them, be sure to include key search words and URL links in
subtle ways.
Though, do not oversaturate the content with promotional or sales
information. Your influencer campaign content should be purposed to form both
inbound and outbound leads activity through non-sales language. Yet, it should
have an attention-grabbing and a value-added informational tone.
As you proceed with cultivating relationships
with the influencers, think of them as allies for your brand. Provide mutually
beneficial support to those willing and able to persuade, refer or guide their
followers toward you and your business.
By implementing Influencer Marketing rife with
valuable content, your business will become known as offering value, data and
insight to your customers, or those who could become customers. If well
planned, your content will be shared and re-shared by others, going viral and
building new forms of outreach and impressions. Finally, your business will
breed new relationships with significant, persuasive contacts paramount to your
sales and marketing success.
For a customized campaign to
garner influencer relations for your business, brands, products, and / or services,
contact us...
Eberly Collard Public Relations
develops and executes regional, national and international public relations
programs for clients that help them join effective communities and
conversations, which evoke new relationships for them with media members,
customers or clients, and relevant influencers. www.eberlycollardpr.com/contact-us
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